Case study · 20Real Estate & Property Management

Landmark PM - Property Management

Trust-first property management site for Landmark PM, balancing owner-facing performance narratives with tenant-facing clarity around services, maintenance, and lease support.

Client
Landmark PM
Category
Real Estate & Property Management
Live product
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Landmark PM - Property Management — image 1
Impact

Measurable results.

Owner Confidence
Performance-led narrative
Tenant Clarity
Fast access to top tasks
Inbound Quality
Better-qualified owner leads
Transformation

Before & after.

Before
audience Fit
One-size-fits-all
owner Narrative
Generic claims
tenant Tasks
Buried support paths
After
audience Fit
Dual-lane, shared identity
owner Narrative
Portfolio-anchored performance
tenant Tasks
Surface-level access
The problem

The challenge.

Property management firms serve two audiences with opposite priorities - owners want returns and discipline, tenants want responsiveness and clarity. Most sites pick a side and fail the other. Landmark PM needed both audiences to feel addressed without compromising either.

The answer

The solution.

Built a dual-audience site with clear owner and tenant lanes sharing a unified, trust-first identity. Owners get a performance and process narrative anchored in portfolio outcomes; tenants get fast access to service requests, lease information, and contact. Motion is minimal; clarity is the headline feature.

Deliverables

What we shipped.

  1. Distinct owner and tenant lanes with shared identity

  2. Owner narrative anchored in portfolio outcomes

  3. Tenant lane optimised for high-frequency tasks

  4. Trust-first visual identity across both audiences

  5. Mobile-first, accessibility-conscious build

  6. Architecture ready for portal integration

Built with

Technology stack.

  • React
  • Vite
  • TypeScript
  • Tailwind CSS
Both our owners and tenants feel taken care of from the homepage onward.
Landmark PM TeamLandmark PM
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